Description

Department:

38756 Wake Forest Baptist Medical Center - Ophthalmology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-time: Monday - Friday

Pay Range
$20.40 - $30.60

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent required. Experience with computer data entry and standard office equipment preferred.

ESSENTIAL FUNCTIONS:

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.

2. Schedules outpatient procedures as needed, promptly removes orders from order queue and schedules to appropriate resources, maintains appropriate records, which contribute to the efficiency of the departmental operations and coordinates with other departments as needed.

3. Registers patients prior to imaging procedures.

4. Reviews orders for clarity and completeness, records and updates patient/procedure information electronically, collects and accurately reports patient payments.

5. Maintains effective communication with customers, greets and offers assistance, provides appropriate information in a prompt, courteous and helpful manner.

6. Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.

7. Maintains effective coordination of activities, promotes cooperation, shares information and makes optimal use of abilities, equipment and materials to accomplish desired departmental goals.

8. Participates in planning processes by establishing personal goals to support quality improvement efforts and contributes to the achievement of departmental objectives.

SKILLS/QUALIFICATIONS:

Ability to communicate effectively and professionally with physicians, staff and other Medical Center personnel Ability to prioritize clinical responsibilities

WORK ENVIRONMENT:

Exposure to hazards for electrical/mechanical/power equipment Contact with patients under a wide variety of circumstances Subject to varying and unpredictable situations Occasionally subject to irregular hours Subject to many interruptions Occasional pressure due to multiple calls and inquiries Possible exposure to a strong magnetic field. Possible exposure to infections and contagious diseases Possible exposure to the risk of blood borne diseases Possible exposure to housekeeping agents and chemicals

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Provides support by greeting patients and other customers with courtesy. Schedules procedures and communicates information to appropriate Medical Center personnel. Prioritizes responsibilities to ensure departmental activities are performed in appropriate sequence and completed within established guidelines. Supports the department by recording and updating data, answering in-coming telephone calls and assisting staff as necessary.