Description

Job Description

Lead the Future of Veterinary Medicine as Medical Director at Charleston Veterinary Referral Center (CVRC) in Charleston, SC!

Are you a visionary veterinary leader ready to make a lasting impact? At CVRC, we are seeking a Medical Director to guide our collaborative, expert-driven, and patient-focused hospital into its next chapter of excellence.

Located in vibrant Charleston, SC, CVRC is more than just a hospital, it's a hub for progressive medicine, innovation, and compassionate care. As our Medical Director, you'll have the unique opportunity to blend clinical excellence with strategic leadership with the ability to shape the future of a thriving hospital.

Why Choose CVRC?

For 13+ years, CVRC has been a trusted leader in specialty and emergency veterinary care. Our Medical Director will work alongside and support a talented team that includes:

• Board-certified specialists in Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Medical and Radiation Oncology, Cardiology & Anesthesia
• A robust 24/7 Emergency team
• In-house clinical pharmacist, specialized in veterinary pharmacy
• Highly trained and dedicated technicians and support staff
• A modern, spacious clinical setting designed for top-tier care and efficiency

As Medical Director, you'll play a key role in shaping medical standards, mentoring clinicians, fostering a positive culture, and driving clinical excellence across departments.

About the Role:

As Medical Director, your responsibilities will include:

• Providing medical leadership and strategic direction for the hospital
• Collaborating with the Hospital Director to ensure operational excellence
• Mentoring and developing a team of doctors to uphold best practices
• Leading medical quality assurance and continuing education efforts
• Supporting recruitment, onboarding, and retention of top-tier clinicians
• Championing a culture of collaboration, respect, and continuous improvement

Medical Initiatives

• Sets a minimum standard of care for each doctor and service within the hospital.
• Partners with Nursing leadership to develop and maintain medical SOPs in the hospital.
• Evaluates and responds to Adverse Patient events regarding doctors.
• Decision making regarding financial discounts and refunds for clients based on medical concerns.
• Scientific planning of rDVM CE events.
• Supports Nursing leadership in the development of staff.

Team Development

• Responsible for growth planning of doctors and services in the hospital (addition or subtraction of doctors and services).
• Collaborates with Hospital Director for the strategic vision of the hospital.
• Reviews Engagement Survey with Hospital Director. Establishes goals and implements strategy to address engagement of the medical team.
• Participates in quarterly service management meetings for each service.
• Participates in quarterly hospital wide meetings.
• Responsible for annual doctor reviews with 1-3 areas for growth for the doctor to focus on in the following year.
• Responsible for more frequent meetings with doctors (1-on-1s, e.g.).
• Responsible for doctor contracts and contract amendments.
• Monitors doctor retention rates. Establishes goals for recruitment and retention.
• Ensures global doctor coverage for the hospital. Settles any disputes over PTO and CE time that would leave the hospital understaffed.

Recruiting

• Works with Talent Acquisition to guide recruiting efforts. Meets regularly with recruiting team to advocate for the hospital and keep needs at top of mind.
• Performs initial phone interview of doctor candidates. Coordinates hospital visit to provide exceptional candidate experience.
• Works with shareholders to determine candidate of choice. Prepares and negotiates new DVM contract.

Owning business

• Manages CVRC's relationship with rDVMs.
• Participates in field marketing.
• Partners with Hospital Director on pricing strategies for meeting overall price increase goal while maintaining competitive position in the local market.
• Participates in annual budget development with Hospital Director and Division Lead.
• Participates in Cap Ex, renovation, expansion, and de novo projects.
• Participates in monthly P&L analysis. Partners with Hospital Director and Nursing leadership to identify opportunities for improvement in regard to revenue (ATC, caseload), DVM labor, staff labor, and cost of services.

Communication

• Evaluates and responds to client concerns regarding medical care.
• Evaluates and responds to rDVM concerns regarding interface between their hospitals and CVRC.
• Coaches doctors to achieve superior client communication.
• Represents CVRC and our doctors during legal proceedings.
• Monitors Medical Records to confirm appropriate content and drive compliance with State Board regulations

Regulatory compliance

• Maintains DEA hospital license.
• Partners with Safety Officer to assure compliance with controlled drug policy.
• Participates with Safety Officer to maintain OSHA compliance.
• Ensures medicine is provided in compliance with Federal, State and local regulatory requirements.
• Oversees confirmation of DVM team licensure and credentialing.

You'll also maintain a partial clinical caseload, allowing you to stay close to patient care while shaping the future of the hospital.

Why Charleston?

Live where others vacation! The Charleston metro area offers:

• Endless outdoor adventures
• World-renowned beaches, water sports, and golf
• Coastal beauty, rich historical tours
• A booming culinary, arts, and nightlife scene
• Convenient travel via Charleston International Airport

Ready to Make a Difference?

If you're a dynamic leader looking for a rewarding opportunity to make a lasting impact while working

with a phenomenal team, we'd love to hear from you.

Send your CV to Mark Hyde at Mark.Hyde@Ethosvet.com. We can't wait to meet you!

Explore our hospital at www.charlestonvcr.com

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.

At Ethos Veterinary Health, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @ethosvet.com or @nva.com

• All job opportunities and applications are hosted on our official careers site: careers.ethosvet.com

• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at careers@ethosvet.com. Thank you for exploring opportunities at Ethos Veterinary Health!

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.