Description
Development Operations Specialist
Build the systems that help make life-changing support possible for families facing childhood cancer.
Circle of Care is seeking a technology-minded professional with exceptional attention to detail skills to oversee the systems, platforms, and operational processes that power our fundraising efforts. This newly created position is ideal for someone who enjoys solving problems, improving processes, and helping others succeed through smart technology and strong operational support.
If you thrive on organization, data, technology, and making systems work better, we'd love to meet you.
Position Snapshot
Position
Development Operations Specialist
Reports To
Development Manager & Community Partnerships and Engagement Manager
Status
Full-time, Exempt
Location
Wilton, Connecticut (office-based)
Schedule
Monday–Friday with occasional evenings and weekends
Salary
$60,000–$65,000, commensurate with experience
Start Date
Open until filled
About Circle of Care
Founded in 2003, Circle of Care provides practical, emotional, and financial support to families facing childhood cancer throughout Connecticut and neighboring regions. Working alongside pediatric oncology teams at regional children's hospitals, our programs help families navigate the many challenges that exist beyond medical treatment.
Each year, Circle of Care serves more than 275 families through emergency financial assistance, educational programs, peer support, family resources, room makeovers, and other services designed to ease the childhood cancer journey. Since our founding, we have provided more than $6 million in direct assistance to over 4,100 families.
Learn more at www.thecircleofcare.org
Why This Role Matters
The Development Operations Specialist is the operational backbone of Circle of Care's fundraising efforts.
As the owner of our fundraising technology ecosystem, you'll ensure our platforms, databases, reporting, and fundraising systems operate efficiently and accurately. Working closely with the Development Manager and Community Partnerships & Engagement Manager, you'll help transform data into action, streamline fundraising operations, and provide the technology support that allows our team to build stronger relationships with donors and community partners.
This is a newly created role with tremendous opportunity to improve processes, recommend innovations, and help shape the future of fundraising operations at Circle of Care.
Key Responsibilities
Fundraising Technology & Platform Administration
Serve as the operational expert for Bloomerang, GiveSmart, RunSignUp, volunteer management systems, and related fundraising tools.
Configure, maintain, and optimize fundraising campaigns, events, online giving pages, and peer-to-peer fundraising platforms.
Recommend and implement platform improvements, system integrations, and operational efficiencies.
Train and support staff in the effective use of fundraising technologies.
Database & Development Operations
Maintain accurate donor and constituent records across fundraising systems.
Coordinate database administration with gift processing to ensure data integrity.
Develop, generate, and analyze fundraising reports.
Monitor system performance and improve workflows.
Peer-to-Peer Fundraising & Event Support
Administer peer-to-peer fundraising campaigns.
Support participant registration, team creation, fundraising pages, onboarding communications, and automated email journeys.
Configure fundraising platforms for events and campaigns.
Assist with event logistics and on-site support.
Team Collaboration & Organizational Support
Provide administrative and operational support to department managers.
Help establish efficient processes across the Development Department.
Collaborate with Marketing, Programs, Executive Leadership, and volunteers.
What Success Looks Like
Become the organization's trusted expert on fundraising platforms and development operating systems.
Ensure fundraising databases remain accurate, organized, and reliable.
Improve reporting capabilities supporting fundraising decisions.
Deliver smooth online fundraising experiences.
Implement meaningful process improvements.
Benefits
Employer-subsidized medical insurance
Generous paid time off
403(b) retirement plan with employer contribution eligibility after one year
Professional development funding
How to Apply
Please email jobs@thecircleofcare.org with "Development Operations Specialist" in the subject line.
Submit one PDF containing:
Cover letter
Resume
Optional: up to three links showcasing relevant work.
Questions may be directed to Lisa Robb, Search Consultant, jobs@thecircleofcare.org.
Join Our Team
At Circle of Care, relationships are at the heart of everything we do. We recognize that the strongest candidates don't always meet every qualification listed. If you're excited about this opportunity and believe your experience would help advance our mission, we encourage you to apply.
Equal Employment Opportunity
Circle of Care is an equal opportunity employer and is committed to fostering a welcoming, inclusive, and respectful workplace. We do not discriminate based on age, disability, race, color, ancestry, national origin, religion, creed, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. We celebrate diverse perspectives and are committed to creating an environment where every employee, volunteer, and community partner feels valued and respected.
Requirements
Qualifications
Required
Three to five years of nonprofit experience focused on CRM management, fundraising operations, database administration, or development operations.
Strong technology aptitude with CRM and fundraising platforms.
Excellent organizational and project management skills.
Ability to manage multiple priorities independently.
Strong written and verbal communication skills.
Proficiency in Microsoft Office and cloud-based business systems.
Valid driver's license and ability to perform light physical work.
Preferred
Bachelor's degree or equivalent experience.
Experience with Bloomerang, GiveSmart, RunSignUp and other fundraising platforms
Experience creating reports and fundraising analytics.
Knowledge of nonprofit fundraising principles.
Experience supporting peer-to-peer fundraising or events.
